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Terms & Conditions

For the supply of products by the Paragon Group "Paragon Products (UK) Ltd", the detail on our receipt or invoice and the delivery note should identically match. 

The prices shown on our receipt/invoice are taken from our standard price list or as agreed in line with your quotation. All prices are shown excluding Value Added Tax (VAT) and this is calculated and displayed separately on your receipt/invoice.

If you have any queries relating to receipt, invoice or delivery please contact our office on 0131 653 2222.

For goods ordered online, you can pay securely online by credit or debit card. 

Mastercard and Visa are both accepted. 

Title to goods shall remain with ourselves, Paragon Products (UK) Ltd, until such time a payment is received in full.

Notice of error, damage or shortage must be received with 48 hours from receipt of goods.

It is required to contact Paragon Head Office 0131 653 2222 to discuss your return.

Non-required goods for credit will only be accepted within 5 days (from receipt of goods) and must be in perfect condition and in original packaging.  After 5 days there may be a restocking charge applied.  Non-required goods are returned at the senders expense and responsibility.

No goods are accepted for return after 30 days.

All values are shown in pounds sterling.

Should you have any queries please do not hesitate to contact your rep, the main office or email your query to sales@paragongroup.co.uk.