Delivery and returns

We will arrange for a courier service for your order.   

We have a minimum order condition of £75.

Standard delivery

Our standard UK delivery charges are as follows: 

Area/
Postcode

Mainland UK (unless specified)

Highlands & Islands (ZE, KW15-17, HS1-9, IV41-51, PA20-79)

Orders
under £200

Orders
over £200

£10.00 (ex VAT)

£5.00 (ex VAT)

£POA

£POA

Special delivery

Need your products urgently? For next day delivery please telephone our office
on 01246 944 866 before 11.30 am to discuss.
 

Returns policy

Notice of error, damage or shortage must be received using this returns form within 48 hours from receipt of goods.

If you need to return an item or report a shortage, please email the completed returns form to our Paragon House sales team directly at sales@paragongroup.co.uk

It is required to contact Paragon House, Chesterfield team to discuss your return. 

Unrequired goods for credit will only be accepted within 5 days (from receipt of goods) and must be in perfect condition in original packaging.

After 5 days there may be a restocking charge applied. 

Unrequired goods are returned at the senders expense and responsibility. 

No goods are accepted for return after 30 days. 

We are now closed for the Jubilee Bank Holiday weekend, we will reopen on Monday 6th June. Any orders placed during this period will be processed and delivered from then onwards