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Privacy Policy

Your privacy is important to us, and we are keen to ensure that you get the most out of this Site and our services, without prejudicing that privacy. We will comply with the Data Protection Act 1998 and all the protection that that Act affords you.

Your data will be treated in confidence and will not be disclosed to third parties outwith the Paragon Group. You may be contacted by telephone, email, post and any other reasonable method for the purposes of communicating information about cleaning products, accessories and related support services such as health & safety legislation. 

If you prefer not to receive this information please write to the Paragon Group, Newhailes Industrial Estate, Musselburgh, East Lothian, EH21 6SY, Scotland, or contact us via sales@paragongroup.co.uk. Alternatively complete and submit the Enquiry Form on this website.

In some areas of this site we may ask you to provide information about yourself that will enable us to enhance your site visit, or to provide you with further information about the Paragon Group and facilitate promotion of cleaning products, accessories and related support services. This would include the registration form which appears on this site, to request inclusion on our mailing list or feedback on our products, goods, or services, or the completion of any online questionnaire / poll we may post on this site from time to time. 

The information which you provide will be retained and used by the Paragon Group, only for the purposes for which you have provided it to us, whether to provide services or information to you, or otherwise, and will not be passed to any third party, other than to any contractor duly appointed by us, who requires to have access to that information for those purposes. By using this Site you are giving us permission to retain and use your personal information in this way.

We will not retain or use your personal information for any reason, other than as described in the previous paragraph. In particular, none of your details will be passed to third parties for marketing purposes other than our brand partners as named above.

If you become aware that the information we hold about you is inaccurate, please contact us by email at sales@paragongroup.co.uk and we will ensure that the details we hold are corrected or updated as soon as possible.

Should you wish to unsubscribe please contact us in any of the following ways, and detail which information you would like to be removed from our database.

  • by email: sales@paragongroup.co.uk
  • by post: Paragon Group, Newhailes Industrial Estate, Musselburgh, East Lothian, EH21 6SY, Scotland
  • by telephone: 0131 653 2222

We follow strict security procedures in the storage and disclosure of personal information in order to ensure compliance with all applicable legal requirements, including by taking all reasonable steps to prevent unauthorised access to your personal information. For your protection this website is SSL encrypted. However, please be aware that communications over the internet are not secure unless they are encrypted, and we do not accept responsibility for any unauthorised access to or loss of personal information due to circumstances beyond our control.

The Privacy Policy set out in these Terms and Conditions only covers this Site. It does not cover any other web site, including any web site to which you may find a link on this Site.